Top 10 Questions to ask your data cabling installer
A buyer’s guide - cabling to the IT industry
Top 10 Questions
Is your Installer?
1. An expert in the industry?
2. Using industry trained engineers?
3. Providing you with test results on completion?
4. Providing you with a 20 + year warranty on completion?
5. Using premium cabling system brands?
6. Carrying public liability insurance cover of £5M?
7. Providing you with safe systems of working?
8. Including everything in your quote with no hidden extras?
9. Undertaking your installation the hours you wish?
10. Removing waste from site and cleaning up after installation?
1. Is your installer: An expert in the industry?
Cabling installation is a specialist service with regulations and accreditations gained through training courses to fully meet
manufacturer’s requirements
Make sure the company you use is an expert in the field and not just providing an add on service.
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Key Questions to ensure your installer is an Expert
Will your system be correctly labelled and documented?
Will your data cabling be done by fully trained engineers?
Will your data cabling be fully tested and results provided?
Will your data cabling system be warranted?
2. Is your installer: Using industry trained engineers?
Without properly trained engineers installing the system how can
you be sure your project is being completed correctly.
Key Questions regarding fully trained engineers
Ask for documentation and certificates
Check certificates are up to date
3. Is your installer: Providing you with test results on completion?
Key Questions regarding test results
Does the test result in the top corner show a pass?
Can you be provided results on hard copy and electronic copy?
Make sure you get a test result for each individual cable
Without full test results you will not know if the system is:
1) Installed correctly for you
2) Working to your required standards
3) Capable of running efficiently
4. Is your installer: Providing you with a 20+ year warranty?
Cable manufacturers will support a data installation for 20+ years on its cable and components if the installer has provided full test results and has undertaken approved training courses to install
the systems.
This will give you peace of mind that your network system has
been installed correctly and will work for you
Key Questions regarding warranties
Ask to see approved certificate for manufacturer approval
Ask to see a copy of the documentation of what the warranty covers
Not all cabling systems are equal. Premium brands offer better
performance and longevity for data cabling and fibre optic cabling
Premium brands such as Hellermann Tyton, ADC Krone,
Systimax, and Siemon.
Key Questions regarding cabling systems
Ask if the system comes with a warranty and what it covers
Ask the installer for reference sites of similar cabling systems
If there is an incident on site that causes considerable damage or even total destruction of your property does the company have
the insurance backing to reimburse you fully?
Who will be paying to put everything back to normal for you?
Key Questions regarding insurances
Ask to see the certification for the required insurance
Check to see the insurance is up to date
Do you know the method of data cabling and audio visual installation at your premises and do
you know it has been planned safely?
Do you know which areas are at risk during installation and what
areas to have your employees avoid?
Key Questions regarding health and safety
Will a specific safety plan be produced for your project and not a generic one?
Will the document give you a plan of what is going to happen and when so your employees are safe from harm?
Will the document let you know what areas will be affected?
no hidden extras?
Make sure everything you require is included on the quotation or
shown as an option.
Items such as patch leads, data switches, containment, overtime, & expenses can be hidden extra costs which you only discover at
the end of the project
Containment
Patch leads
IT hardware
Fixtures
Out of hours
Travel and parking
Key Questions regarding quotations
check to make sure everything you have asked for is included
Check to make sure the labour rates include the working times requested
operation the least.
Would you like installation at night?, the weekend?, during
closures for holidays?
Would you like the option of 24:7 installations?
Will the project start on time to meet your deadlines?
Key Questions regarding scheduling
What is the lead time for starting work and the projected start date?
Ask for the additional costs for working out of hours and weekends
All packaging and waste materials from site should be disposed
of correctly in order to avoid hazards and for neatness including electrical installations
Dust and debris caused by drilling and installation should be
cleaned up after installation
Key Questions regarding waste removal
Ask if all waste be will removed from site
Ask if dust and other by products will be cleaned up after installation
Ask about the possibility of disposing of IT hardware in the correct environmentally friendly way
Do they: Understand my requirements?
Have a good reputation?
Provide test results?
Have approved training?
Only use quality components?
Provide a 25 year warranty?
Provide all inclusive quotations?
NM Cabling Solutions: We Do!
For more details...
the systems.
This will give you peace of mind that your network system has
been installed correctly and will work for you
Key Questions regarding warranties
Ask to see approved certificate for manufacturer approval
Ask to see a copy of the documentation of what the warranty covers
5. Is your installer: Using premium brand cabling?
performance and longevity for data cabling and fibre optic cabling
Premium brands such as Hellermann Tyton, ADC Krone,
Systimax, and Siemon.
Key Questions regarding cabling systems
Ask if the system comes with a warranty and what it covers
Ask the installer for reference sites of similar cabling systems
6. Is your installer: Carrying public liability insurance of £5m
the insurance backing to reimburse you fully?
Who will be paying to put everything back to normal for you?
Key Questions regarding insurances
Ask to see the certification for the required insurance
Check to see the insurance is up to date
7. Is your installer: Providing you with safe systems of working?
you know it has been planned safely?
Do you know which areas are at risk during installation and what
areas to have your employees avoid?
Key Questions regarding health and safety
Will a specific safety plan be produced for your project and not a generic one?
Will the document give you a plan of what is going to happen and when so your employees are safe from harm?
Will the document let you know what areas will be affected?
8. Is your installer: Including everything in your quote with
Make sure everything you require is included on the quotation or
shown as an option.
Items such as patch leads, data switches, containment, overtime, & expenses can be hidden extra costs which you only discover at
the end of the project
Containment
Patch leads
IT hardware
Fixtures
Out of hours
Travel and parking
Key Questions regarding quotations
check to make sure everything you have asked for is included
Check to make sure the labour rates include the working times requested
9. Is your installer: Undertaking your installation when you wish and starting in time to meet your deadlines?
The best time for your data cabling installation or office moves and changes is when it disrupts youroperation the least.
Would you like installation at night?, the weekend?, during
closures for holidays?
Would you like the option of 24:7 installations?
Will the project start on time to meet your deadlines?
Key Questions regarding scheduling
What is the lead time for starting work and the projected start date?
Ask for the additional costs for working out of hours and weekends
10. Is your installer: Removing waste from site and cleaning up after installation?
of correctly in order to avoid hazards and for neatness including electrical installations
Dust and debris caused by drilling and installation should be
cleaned up after installation
Key Questions regarding waste removal
Ask if all waste be will removed from site
Ask if dust and other by products will be cleaned up after installation
Ask about the possibility of disposing of IT hardware in the correct environmentally friendly way
Data Cabling and Audio Visual Installer Checklist
Do they: Understand my requirements?
Have a good reputation?
Provide test results?
Have approved training?
Only use quality components?
Provide a 25 year warranty?
Provide all inclusive quotations?
NM Cabling Solutions: We Do!
For more details...
t: 01923 888588
f: 01923 896065
m: 07770382333
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